Need Help?

Q: The games don't work, what should I do?
A: The games on Gamenode.com are using the Flash or Shockwave plug-ins. If you don't have the plug-ins installed or if you're using an older version, the games won't work. Try installing the latest versions of the plug-ins by clicking the buttons below and follow the instructions on the screen.

Q: I do have Adobe Flash and Adobe Shockwave installed, but the games still don't work or I get a security warning.
A: Adjust the security settings.

Internet Explorer

Go to the Tools option on your browser.
Select Internet Options.
Then select Security.
Set the slider for "Security level for this zone" to "medium".
Click OK.

Q: All games seem to work except the 3D games.
A: Some 3D games use DirectX or OpenGL. If it's not installed, you can download the latest version of DirectX here.

Q: The games load and work, but are running slowly.
A. Some games need a fast computer. If you have open many browser windows and applications close as many as you can. In some games you can reduce the quality settings by right clicking on the game, click on "quality", then select "low" or "medium".

Often it can help to install the latest video card drivers. Most computers use a video card from ATI or nVidia. If you don't know which one you have, please check your computer manual.

Q: I tried everything but the games still don't work. What now?
A: Try clearing the browsers cache.

Internet Explorer

Go to the Tools option on your browser.
Select Internet Options.
Click on the Delete files option under Temporary Internet Files.
If prompted click OK.

Mozilla Firefox

Go to the Tools option on your browser.
Select Options.
Click on the Cache Tab.
Click on the Clear Cache Now button.
If prompted click OK.

If you're still having trouble running the games, please see the document Troubleshoot Adobe Flash Player on the Adobe website.

Q: What browser should I use?
A: We recommend using on both PC and MAC.